Effective Date: 11 November 2023
Thank you for choosing us for your educational needs. Sheikhabubakar LTD is committed to providing Islamic courses and ensuring your satisfaction throughout your learning journey.
Refund Eligibility:
- 30-Day Money-Back Guarantee: Sheikhabubakar LTD offers a 30-day money-back guarantee. If you are dissatisfied with the course content within the first 30 days of purchase, you are eligible for a full refund.
- Technical Issues: If you encounter technical difficulties preventing access to the course content, please reach out to our support team. We will promptly address the issue, and if a resolution cannot be reached, you may qualify for a refund.
How to Request a Refund:
To initiate a refund request, please follow these steps:
- Email our support team at [info@sheikhabubakar.com] within the specified refund period.
- Include your full name, order number, and provide details about why you are requesting a refund.
- Our team will review your request and respond within 7 business days.
Refund Process:
Upon approval, your refund will be processed, and the funds will be credited back to your original payment method within 30 days.
Exceptions:
- Beyond 30 Days: Refund requests made after the 30-day period will not be eligible for a refund.
- Course Completion: Refunds will not be granted if you have completed more than 80% of the course.
- Digital Products: Sheikhabubakar LTD does not offer refunds for downloadable digital products.
Contact Us:
If you have any inquiries regarding our refund policy, please don’t hesitate to contact us at [info@sheikhabubakar.com].
Note: Sheikhabubakar LTD reserves the right to update and modify the refund policy at any time. Changes will be effective immediately upon posting on our website.